Last updated: 7 September 2026
1. Introduction
Horex respects your privacy. This Privacy Policy explains what information we collect when you visit our website, submit a project inquiry, create an account, or communicate with us, and how that information is used, stored, and protected.
The operator of this website is:
- Operator: Horex / Patrick Horenec
- Contact email: phorenec@gmail.com
Horex is currently operated as a web design brand/project by Patrick Horenec. It is not registered as a company or craft/business entity and does not have an official business address or VAT/OIB number.
2. Information we collect
We may collect the following information:
- Full name
- Email address
- Business or company name
- Website URL
- Project type and description
- Business description
- Budget or package preference
- Messages exchanged with Horex
- Account information for registered users
- Technical information necessary for website operation
- Analytics information if analytics tools are enabled
3. Why we collect information
We collect information to:
- Respond to project inquiries and provide quotes
- Deliver web design and development services
- Communicate with you about your project
- Provide access to the client portal
- Improve our website and services
- Maintain website security and performance
4. How we use your information
Your information is used only for the purposes described in this policy. We do not sell personal data. We may use your information to:
- Contact you about your inquiry or project
- Prepare proposals and quotations
- Manage project delivery and client communication
- Send service-related updates
- Anonymously analyse website usage where consent has been granted
5. How we store your information
Information is stored securely using industry-standard hosting and database services. Access is restricted to authorised Horex personnel. We retain data only for as long as necessary to provide our services or as required by law.
Data is processed using trusted third-party services, including Supabase for database and authentication infrastructure, and Resend for email delivery. These providers process data in accordance with their own privacy and security policies.
6. Who has access to your information
Access is limited to Horex team members who need it to perform their work. We may share information with trusted third-party service providers who help us operate the website or deliver services, such as hosting providers, email services, and analytics platforms, under strict confidentiality obligations.
7. Email communication
When you contact us by email or through a form, we receive and store the information you provide so we can respond. Email conversations related to a project may be linked to your project record in our system.
8. Client portal data
Registered clients can access a private client portal. The portal displays project information, messages, files, meetings, and billing details related only to the authenticated client. Access is controlled through secure authentication and role-based permissions.
9. Analytics
We may collect anonymised usage data to understand how visitors interact with our website. Analytics tools are only loaded after consent is obtained, where required. See our Cookie Policy for details.
10. Cookies
We use cookies and similar technologies for essential website operation, authentication, and analytics. For more information, please see our Cookie Policy.
11. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
12. Data retention
We retain personal information for as long as needed to fulfil the purposes described in this policy or as required by applicable law. When information is no longer needed, it is deleted or anonymised.
13. Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at phorenec@gmail.com.
14. Contact us
For privacy-related questions, please email phorenec@gmail.com.
15. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes means you accept the revised policy.